Return of equipment for inspection or defective products for end customers and dealers

We will gladly check or repair the items purchased from us for you. Please write us in the return bill as accurate as possible description of the error and attach the return bill to the goods. You will receive an acknowledgement of receipt upon receipt. Please note our terms and conditions for the processing of repairs or for the inspection of equipment.

Note: We do not accept goods sent freight collect.

Please send the goods to the following address::

ESERA GmbH
Repair department
Adelindastrasse 20
D-87600 Kaufbeuren
Germany

Link

Rücksendeschein / Return Consignment Form

(To open the PDF files offered for download, you need an additional program, such as Adobe Acrobat Reader, which you can download free of charge from the Internet. You can find the current version of Adobe Acrobat Reader here).