Send in repair / send product for inspection
Return of devices for inspection or defective products for end customers and dealers
We are happy to check or repair the items you buy from us for you.
Please write as exact a description of the fault as possible on the return note and enclose the return note with the goods. You will receive a confirmation of receipt after receipt.
Please note our terms and conditions (GTC) for the processing of repairs or for the inspection of devices.
Note: We do not accept goods sent freight collect.
Please send the goods to the following address:
(To open the PDF files offered for download, you need an additional program, such as Adobe Acrobat Reader, which you can download free of charge from the Internet. You can find the current version of Adobe Acrobat Reader here.)